Terms and conditions

Last updated: October 23, 2026

1. Introduction

Welcome to CBOX FLASH COURIER. By using our services, you agree to the terms and conditions described in this document. These terms apply to all users of the platform and are binding from the moment you accept them when registering or using our services.

2. User Obligations

As a user of CBOX FLASH COURIER, you agree to use our services in accordance with applicable laws and not to engage in fraudulent or illegal activities or activities that infringe the rights of third parties. You are responsible for providing true and up-to-date information and for keeping your account and password secure.

3. Prohibitions

It is strictly forbidden to use our services to send or receive illegal or dangerous materials, or materials that infringe copyright. Any breach may result in the suspension or cancellation of your account and legal action where appropriate.

4. Limited Liability

CBOX FLASH COURIER shall not be liable for indirect, incidental, special or consequential damages, including but not limited to loss of data, business interruption and loss of profits, resulting from the use of or inability to use our services.

5. Data Protection

We are committed to protecting the privacy of our users. The information collected by CBOX FLASH COURIER is used exclusively to provide and improve our services. We implement technical and organisational measures to ensure the integrity and security of your personal data.

6. Use of Cookies

Our website uses cookies to improve the user experience, identify sessions and ensure that users can interact with our site efficiently. By using our site, you accept the use of these technologies.

7. Insurance and Claims

We offer insurance options to protect your shipments. In the event of loss or damage, it is essential to file a claim no later than 48 hours after receipt. Claims must follow the established procedures available on our platform.

8. Changes to the Terms and Conditions

CBOX FLASH COURIER reserves the right to modify these terms and conditions at any time. Changes take effect immediately after they are published on our website. Your continued use of our services after any change constitutes your acceptance of those changes.

9. Governing Law and Jurisdiction

These terms are governed by and shall be interpreted in accordance with the laws of the Bolivarian Republic of Venezuela. Any dispute relating to these terms shall be resolved before the competent courts of the Bolivarian Republic of Venezuela. The service provider is Cantabria Inversiones, C.A. (RIF J-30631206-4).

10. Contact

If you have any questions or concerns about these terms, please contact our support team at soporte@cboxflashcourier.com.

Text pending review by a lawyer before final publication.